Login and Profile Issues
These answers relate to various aspects of login and signup process or the profile and user account matters.
I am not receiving my validation email? Why are my emails not arriving in my attendee's mailboxes? For specific help, you can read "Validation C...
Tue, 16 Nov, 2021 at 8:55 AM
I have submitted the request for a validation code a couple of times, yet it never gets to me. Is there an alternative way to log in without the validation...
Tue, 16 Nov, 2021 at 9:10 AM
Goals: This explains the four main identity fields we use, along with how to make changes. Permissions: Open to anyone. Overview of Information Types Th...
Mon, 4 Apr, 2022 at 3:16 PM
Goal: To understand why a user would send this back to us Permissions: Agents doing Triage This is the email that is generate when a person is trying to ...
Sat, 9 Apr, 2022 at 8:08 AM