Helpful Tools
Goal: State a goal for this ticket Permission: Needed permissions Raw Message: Ticket subject as it comes in Occurrence: When or how often does it ...
Tue, 3 Aug, 2021 at 3:15 PM
Goal: To easily find a specific ticket number when you do not have the full link. Permissions: Agent If you know a specific ticket number and not the ful...
Tue, 10 Aug, 2021 at 8:29 AM