OCCURRENCE: Anytime.
OBSERVATION: These tickets come from an unrecognized marketing code established for devotionals. The second image shows in its fifth column what the marketing codes should look like. If there is a link or a word that is in no way similar to the codes that are for marketing that means that there was an attempt to enter the sql.
ACTION: If there is something different like a link or an unrecognized word within the mkg code, you should 1) close it; 2) Add "MarketCode" as a tag.
If there is a minor difference to the code like a ‘ , . ! you should escalate to Tier 3 - Technical Support.
SOURCE: MYL