OBSERVATION: These tickets come from already sent emails, probably massive reach emails. The automatic reply can vary from ticket to ticket
ACTION: Take into account the following situations
-If the reply states that the person is on vacation or temporarily unavailable, delete.
-If the reply states that the person is no longer working for that organization, assign it to "User Experience"
-If the reply states that the person has changed their information, assign it to the group “User Experience”.
SOURCE: MYLC, CRU and EMDC