Goal: Check Plesk Notification
Permissions: Agents doing Triage
Raw: Plesk key update deferral notification
OCCURRENCE: Anytime.
OBSERVATION: Plesk is the server management software that we use. Various messages like this will be generated. This is telling you that there was an error while processing the key. This will occasionally happen, but most of the time the Plesk Key is upgraded without incident. Even the message hints that it will be upgraded the next day. You are observing to see if the error message happens multiple times.
ACTION: If this is an isolated, occasional issue, then set to "monitor" and status of closed. But if this is happening regularly and consistently, escalate to Tier 3.
SOURCE: CruGlobal